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Satisfacción del cliente | ISO 10001 | ISO 10002 | ISO 10003 | ISO 10004 | Retroalimentación 9001

  1. Calidad en Servicios y Satisfacción del ciudadano o cliente (XIX)
  2. Satisfacción del cliente | ISO 10001 | ISO 10002 | ISO 10003 | ISO 10004 | Retroalimentación 9001
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